Terms and Conditions

Return policy

We accept returns within 15 days of delivery for unused items in original packaging. Refunds are issued to the original payment method after inspection. Return shipping costs apply unless the item is defective or incorrect.
Shipping

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Frequently asked questions
What is Chicasa?

Chicasa is a curated online shopping destination offering stylish, high-quality products designed to elevate your everyday life. We’re currently preparing for launch and excited to welcome you soon.
What is the return policy?

We accept returns within 15 days of delivery for unused items in original packaging. Refunds are issued to the original payment method after inspection. Return shipping costs apply unless the item is defective or incorrect.
Are any purchases final sale?

Yes, certain items are final sale and cannot be returned. These include perishable goods, personal care products, and clearance items.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. Your first order will be free shipping! You will always know the shipping price before you purchase.